Orders received during our scheduled hours of operation (Monday through Friday from 6:00 a.m. until 4:30 p.m. CST) will be processed the same day. Any order received outside of those times will be processed immediately on the following business day.
All Work Space storage cabinets, counter tops, back splashes, and Work Space slat wall panels are made to order at our manufacturing plant here in South Beloit, IL. We also keep ample stock of all the slat wall panels, slat wall accessories, and overhead storage solutions available on GarageCabinets.com. Despite all the custom manufacturing,your order will be processed, built, and shipped in a timely fashion (within 7-10 business days from the day the order is processed).
Where We Deliver
We ship our products to locations in all 50 U.S. states. Residents of Alaska and Hawaii should give us a call (888-356-6935) prior to placing an order, however, as shipping to locations in those states will require additional logistics. We prefer to ship freight to a commercial address, however, we are happy to ship to residential locations as well. We are not able to deliver to PO or APO/FPO boxes at this time.
How Orders Are Shipped
Orders will ship via small parcel carrier or freight truck. Delivery times for either option will vary based on where you are in the country.
For light, small orders we will use a small parcel carrier to ship items to you. Items shipped via a small parcel carrier will not require a signature. If you are not available to receive the shipment in person, the delivery driver will either leave your package in a dry and safe area or provide instructions for claiming the package at their local facility.
If your order is being shipped via freight truck, it will be delivered curbside only. The carrier will make contact with you before delivery to schedule a drop off time. You will be responsible for working with them to schedule the drop off. The carrier will set up a four hour delivery window. You must be present when your order is delivered. Be sure to schedule a window that works best for you. If a driver attempts to make a delivery and you are not present at the scheduled time, you may incur additional delivery charges for any subsequent delivery attmepts made.
A liftgate will be used to lower the pallet containing your order from the truck to the ground. The additional cost for the liftgate is included in the shipping fee. You will be expected to move and handle the package after it has been placed on the ground. It is your responsibility to get the pallet from the curb to your garage (or whatever area of your home the storage system will be installed in).
Also, please note that all of our cabinets are shipped UNASSEMBLED. You (or a local handyman / contractor) will be responsible for assembling and installing the cabinets.
When To Expect Delivery Of Your Order
As you know, we're not a big box store, middle man, drop shipper, or warehouse. Our Work Space storage cabinets, counter tops, back splashes, and Work Space slat wall panels are custom built to your exact specifications after you have placed your order. So we do not have a huge inventory of cabinets or parts already made up.
In most cases your order will be delivered in 7-10 business days from the time it is processed in our system. Small purchases and orders containing inventory items only may arrive sooner depending on where the order will be shipping to.
Prior to putting your order into production, we will give you a call to verify all elements of your order and provide more pertinent information about how the items will ship. Shipment tracking information will be provided once the order has been picked up by the shipping company.
It may take a little bit more time for us to get the your new storage system to you but a custom solution to organize any area of your home is well worth the wait.
How Shipping Cost Is Determined
Handling, postage, and transport are all included in the shipping fees. The cost for handling is fixed, whereas transport and postage fees will vary according to carrier and delivery location.
We strongly advise you to group your items in one order so that you get the most value when shipping costs are determined. We cannot group two distinct orders placed separately, so shipping fees will be applied to each of them.
How Free Shipping Works
The free shipping offer is only available to orders shipped in the 48 contigous states. Items shipped to Hawaii or Alaska will require additional logistics that will likely result in additional fees as well. Residents of Alaska or Hawaii should give us a call (888-356-6935) prior to placing an order to learn more about the cost of shipping to your location.
Orders that consist of slat wall accessories only with a total price of $100 or more are eligible for free shipping.
An order with Work Space storage cabinets and slat wall panels only is eligible for free shipping if the total cost of the order is $750 or more.
While we do everything we can to ensure that items available for purchase on GarageCabinets.com are in stock, there may be instances wherein we are waiting for an item that is on backorder or otherwise unavailable. In these extreme and unforeseen situations we will contact you immediately to ascertain how you would like to proceed. As a courtesy, we are more than happy to assist you in selecting a solution that is comparable in price and function to what you were looking for originally.